How to correct QuickBooks Display Issues?

QuickBooks could be an extremely client friendly accounting application each on-line and Offline. However, generally users face some unwanted delays attributable to errors; and QuickBooks show problems is one such drawback. The show problems arise with the appliance, i.e., apprehend QuickBooks, principally for the high-resolution graphics displays (1920 x 1200 screen resolution & higher).

Several totally different problems will come back up with the show like some fields in QuickBooks Desktop show ‘Black’ in situ of the expected ‘White.’ This drawback principally arises in QuickBooks Desktop once you are overusing the product.

To fix QuickBooks display issues or any other issue you can get help from the QuickBooks support team.

What are the Symptoms of QuickBooks Display Issues?

Microsoft Windows Resolution and Font settings area unit essential for correct performance of QuickBooks display. However, if these two criteria don’t seem to be optimized on a timely basis, you will see the below symptoms:

  • Transaction kind doesn’t match the screen
  • The filler icons placed at the highest right of the window doesn’t seem.
  • Field Overwriting and label disappearance
  • Buttons not found
  • Distorted Screen seems after you maximize and minimize.
  • Too large fonts

What is DPI?

QuickBooks is coded and designed for the default windows ‘Dot per Inch’ setting of smaller -100%. many systems with higher resolution have DPI settings of 125- one hundred and fiftieth which may cause show problems.

Solutions of QuickBooks show problems

Fix QuickBooks Desktop Fields show black rather than White

Now we tend to what are {the problems|the problems} that users face as QuickBooks show issues with the doable symptoms on your display screen. the consequent factor is to know the way to correct the problems. currently, we’ll see the solutions to rectify these problems.

Solution 1

  • Restart QuickBooks Desktop
  • Click the windows begin button and are available on the beginning Menu
  • Type ‘Task Manager’
  • Now press ‘Processes tab’ to indicate these processes running on the pc.
  • Look for a process- ‘QuickBooks (32 bit) or home.
  • If you discover QuickBooks initial Click thereon and persist the ‘End Processor Task’ choice. Though, if you are doing not see any instances of QBW32.exe or QuickBooks (32 bit), it means that all QuickBooks instances are closed.
  • If the difficulty still prevails then ‘Reboot’ the system.

Solution 2

In case, resolution one has not resolved the matter then attempt this resolution


  • Reboot Windows 10 or Windows 8 systems
  • Open begin menu
  • Press on the facility choice (Windows 10) or Power choice (Windows 8).
  • Select Restart
  • Now reboot Windows 7, Vista, or XP pc
  • Press ‘start’ choice on the taskbar
  • For Windows seven or aspect
  • Click on the ‘small arrow’ that’s right to the ‘Shut down’ choice
  • For XP
  • Click ‘Shutdown’ or close up the pc
  • Choose Restart.

Solution 3

Change the Windows theme to ‘Basic.’

  • First, click the ‘Start’ choice
  • Go to control panel
  • Select Personalization
  • When you are at the ‘Basic & High distinction themes,’ click ‘Windows 7 basic ’
  • Restart pc
  • Open QuickBooks and see if the difficulty is corrected

Solution 4


Another resolution is to Run the ‘Reboot.bat’ to re-register QB Program files. Perform the below steps

  • Right Click QuickBooks Desktop icon
  • Select Open file location
  • Right click on ‘bat files’
  • Choose ‘Run as an ’
  • Ensure to run ‘bat file’ with windows Admin rights.
  • The file can show bat or resuscitate (depending on the Windows folder choices settings)
  • A black window with scrolling name can seem, and it’ll shut once the ‘bat file’ utility has completed. keep in mind to not shut the window Manually.
  • Check if the matter is solved, else restart the pc.

Solution 5

Modify/edit QBW.ini file

  • Go to Windows possibility
  • Type or copy paste the right file path for your QuickBooks Version
  • Click Enter
  • QuickBooks 2018: C:\ProgramData \Intuit\QuickBooks 2018 \QBW.ini Enterprise Solutions 18.0: C:\ProgramData \Intuit\QuickBooks Enterprise Solutions 18.0 \QBW.ini QuickBooks 2017: C:\ProgramData\Intuit \QuickBooks 2017\QBW.ini Enterprise Solutions 17.0: C:\ProgramData\Intuit\QuickBooks Enterprise Solutions 17.0\QBW.ini
  • QuickBooks 2016: C:\ProgramData \Intuit\QuickBooks 2016\QBW.ini Enterprise Solutions 16.0: C:\ProgramData\Intuit \QuickBooks Enterprise Solutions 16.0 \QBW.ini QuickBooks 2015: C:\ProgramData \Intuit \QuickBooks 2015 \QBW.ini Enterprise Solutions 15.0: C:\ProgramData\Intuit\QuickBooks Enterprise Solutions 15.0\QBW.ini
  • Now go at the top of the file & copy paste the below-given text into the file:

Hopefully, with the above specifically categorized resolution your ‘Quickbooks Payroll support phone number screen goes black’ issue is well resolved.


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